Not all devices running Microsoft's operating system can be updated to Creators Update. The fault? Intel Clover Trail processors
Although you followed all the instructions on how to keep your computer updated to the latest version of Windows 10, you were unable to download and install the updates. Specifically, you were not able to update your PC to Creators Update, the latest version of Windows 10.
If you think you are the only unlucky one, you are way off. And also by a lot. In fact, there are many users who have reported this problem. Why? The culprit is the processor. The Intel Clover Trail family of chips is not compatible with Windows 10 version number 1703. In other words, computers that integrate one of these processors do not support the update to Creators Update. This means that users will not be able to "abandon", at least until Microsoft and Intel solve the problem, build 1607, known as the Anniversary Update. What are the risks? In the immediate none.
The problems could occur starting in 2018. Anniversary Update, in fact, might no longer receive security updates, which, as it is known, are essential elements to fix potential Windows vulnerabilities and thus protect users' computers and data from possible hacker attacks.
How to check your processor
As said, the problem depends on the type of processor integrated in your computer. If you had some difficulties updating your pc to Creators Update and you want to know if the cause is to be found in Intel's chips, all you have to do is take a look at your pc's technical specifications. Here's how to do it.
Open the computer's settings. Don't know how? Just type "Settings" in the Windows 10 search bar and open the first suggestion. The new window will directly show your PC's characteristics, including the processor. If your PC's processor is one of these (Intel Atom): Z2520, Z2560, Z2760 and Z2580, unfortunately you won't be able to upgrade to Creators Update. At least for the time being.
We don't know the reasons
What are the reasons? For now they remain shrouded in mystery. The only chance that users affected by the problem have to download build 1703 is that Microsoft and Intel manage to find a solution as soon as possible.