Sky: hint 302 - that's what it means

If you receive an error message on your Sky receiver, the hint displayed already provides tips for solving the problem. If you see the hint 302 on your device, we explain in this article what it means and how to fix the occurrence of the error.

Sky: How to fix the hint 302

If you receive the hint 302 when using your Sky receiver, it means that the accessed channel cannot be received. Often, the occurrence of the error message can be easily fixed by checking whether your receiver is properly connected to the cable socket.

1. Also make sure that the connection cables are not damaged and connect a different antenna cable as a test.
2. If there is no problem with the cabling, perform a restart of your receiver. Disconnect the device for this from the mains and wait about three minutes before you reconnect the receiver.
3. Were you the notice 302 already displayed several times, please start a new channel scan on the receiver by opening the menu and click there on "Scan".

Note 302: Perform a reset on the Sky receiver

Have the tips described above did not help to fix the error 302, you still have as a last option to reset your receiver. To perform the hard reset, first disconnect the device from the power supply. Then press and hold the "Guide button" and the "Back button" on the receiver and reconnect the device to the power supply. Alternatively, the reset is also possible via the service menu of your receiver by going to "System" > "Factory Settings" and confirm the execution with "OK".