Intesa Sanpaolo down, problems with app and home banking site: what’s happening

Intesa Sanpaolo's home banking service and app are down and do not allow access to your personal profile. What's happening

Intesa Sanpaolo's home banking service and app are down as of 10:00 a.m. on June 1, 2020. Those who try to access the website or the app receive this message on the screen of their smartphone: "Technical error try again later". In the text of the message, there are no other explanations and users are unable to access their accounts to make payments and deposits.

The first reports arrived this morning and increased as the minutes passed. As you can see from the graph on the website, there are hundreds of reports and reading the comments of users the problem is the same for everyone: you can not access the application and the home banking service. We do not know the causes that led to the downtime of the app and home banking, but certainly the Intesa Sanpaolo technicians are already working to solve the problem as soon as possible.

Why the Intesa Sanpaolo app and website don't work

A message warning of an error and after a few seconds you are sent back to the homepage. As of this morning (June 1, 2020), many users report experiencing problems with Intesa Sanpaolo's home banking service and not being able to access their online checking account. After entering the credentials, the following message appears "Technical error try again later". A rather annoying inefficiency, but which should be resolved shortly by the technicians of the leading Italian banking institution. We will continue to monitor the situation and keep you updated.

Update at 19:00. The situation is improving: the number of reports from users has decreased, a sign that the down has partially disappeared.