Intesa Sanpaolo, home banking service doesn’t work

Since 8:00 a.m. on December 2, many users can't access Intesa Sanpaolo's home banking service: here's what's happening

Problems with Intesa Sanpaolo's home banking service: since the early hours of this morning (December 2, 2019) some users report the inability to access their current account and perform transactions. For the moment, the reasons for the inefficiency are not known, but Intesa Sanpaolo technicians are working to resolve it as soon as possible.

Receiving the testimonies of some users, the problem arises when entering the credentials of your Intesa Sanpaolo account, both on the website and from the app. After entering username and password, a message appears on the screen saying "Generic error". In other cases, however, it is possible to log in, but navigation is very slow and it is impossible to use the service. In practice, in the last few hours the Intesa Sanpaolo home banking service is not working. This is not the first time in recent months that such problems have been encountered, but within a few hours they have always been promptly resolved.

Why Intesa Sanpaolo home banking is not working

Inability to perform operations, general slowdown in accessing their profile: these are the problems reported in recent hours by Intesa Sanpaolo users who are unable to use the home banking service. The reasons for the problem are not known, also because it is not a real Intesa Sanpaolo downtime: the problems are different depending on the user. We will continue to follow the situation and keep you informed: in the next few hours we will surely know something more.

Update at 19:00. Problems are over.