The iPhone 12 has just arrived and already several users on Apple's support forums are reporting connectivity problems, both 4G and 5G
Still more problems for Apple's newly arrived iPhone 12. After those reported by some users for the display turning green and gray, now others are reporting connectivity issues for both 4G LTE and 5G networks. The iPhone 12s disconnect and it becomes impossible to surf the internet.
The reports have been coming in since December 1 on Apple's support forums from new owners, and at the moment the Cupertino company has not yet provided a solution to the problem. According to reports in the forums, suddenly Apple smartphones lose signal bars and the display shows the message "Your iPhone is not activated". The problem has occurred for U.S. users using Verizon and AT&T operators, but some reports have also come from Vodafone users in Australia. The only solution seems to be to reboot the phone.
iPhone 12, problems with 4G and 5G networks: reports
The problem reported in Apple's support forums is similar for several users. After using the newly received iPhone 12 for more than 10 minutes, the signal bars disappear for both 4G LTE and 5G networks and the words "Your iPhone is not activated" appear on the display.
In particular, as one user explains, the loss of network coverage, both 4G and 5G, occurs when the coverage area of one antenna ends and you switch to another. Even on Reddit, numerous reports of the same issue are starting to arrive, which Apple will now have to fix.
iPhone 12, how to fix network problems
At the moment, there is no unambiguous solution to the problem, and despite the reports Apple has not yet provided an official response in the support forums.
Many users claim that to restore the connection, it is necessary to turn on and then turn off airplane mode. In many cases, this fixes the problem until the next time you disconnect.
Other users, on the other hand, have been forced to reboot, or reset it to factory data. Also, after the reboot, for some it was necessary to remove and reinsert the SIM card to sync the network with their carrier again.
iPhone 12, the display problem
This is not the first problem Apple is forced to fix for the newly launched iPhone 12 models. Last month, some users reported that the smartphone's display was turning green and gray. Apple asked users to make frequent software updates, suggesting that this was the cause of the problem.