Poste Italiane website and app are not working since the morning of September 10. The reasons are not known, but many users can't access their profile
Rough morning for Poste Italiane users: since this morning the website and the Android and iOS app have problems and don't allow to check the balance of movements, to make transactions and SEPA transfers. The malfunction seems to be quite widespread, although some users do not report any kind of problem and are able to complete operations.
In addition to the Poste Italiane app, the PostePay app dedicated to users who use the prepaid card is also having problems. Even in this case, when you log in you receive an error message, making it impossible to perform any kind of operation. For the moment we do not know the reasons why the Poste Italiane website and app are not working, but it is very likely that technicians are working to resolve the situation as soon as possible. We will continue to monitor the situation and update you with new developments.
Why Poste Italiane app and website is not working
On the website downdetector.it, which specializes in collecting user complaints when a service or an app is not working, hundreds of reports have arrived in the last few hours about the malfunctioning of the Poste Italiane website and app. Reading the various user comments it is possible to get an idea of what is happening: many report the impossibility of logging in and entering their private area, while those who overcome this obstacle are still unable to carry out even very simple operations, such as checking their current account balance. The same problems are occurring with the PostePay app, the prepaid card of Poste Italiane.
For the moment we don't know the reasons for the down of the Poste Italiane website and app, but technicians are definitely working to solve the problem. We will continue to monitor the situation and keep you updated.
Update 8pm. Poste Italiane services are slowly returning to normal.