Problems with the touch screen of the iPhone 6? Apple will fix it for 167 euros

Apple has launched a repair program for Phone 6 Plus users with the aim of solving the problem related to the touch screen

The problem has come to light publicly last summer following numerous reports from iPhone 6 Plus users, but especially after the publication of a video made by iFixit in which the site's experts have found and analyzed in detail the malfunction.

The Touch Disease, according to Apple itself, occurs on some iPhone 6 Plus models in the form of a screen flicker, specifically affecting the gray bar at the top of the display, or in the form of other malfunctions that block the touch function or make it less sensitive to touch. La causa, sempre secondo il colosso di Cupertino, si manifesta dopo che il dispositivo ha subito diverse cadute su superfici dure e/o essere stato sottoposto a troppo stress. Che significa, tradotto in pratica, che l’utente lo ha utilizzato in maniera eccessiva.

La soluzione di Apple (a pagamento)


Apple ha una soluzione, ma costa 167,20 euro

Apple, innanzitutto, esclude che il problema sia dovuto a un difetto di fabbrica ma, al contrario, dipenda esclusivamente dall’utilizzo e dal trattamento – non proprio delicato – del cliente nei confronti del suo iPhone 6 Plus. Ecco che il colosso di Cupertino, per non perdere clienti, ha avviato il programma Touch Disease Repair per sostituire lo schermo difettoso. Non considerandolo, però, un problema di progettazione, il servizio di sostituzione non è gratuito, bensì a pagamento: 167,20 euro. Apple will provide a refund to those who have already repaired the device, but paid a higher amount than that set by Cupertino. The repair can be done at an authorized service center or directly in an Apple Store. Apple has also published a page with more information for unfortunate users with a defective iPhone 6 Plus.

iFixit has another explanation

(Taken from YouTube)

iFixit, unlike Apple, is convinced that the display defect is caused by the touchscreen controller chips soldered to the iPhone 6 Plus' logic board, while some third-party repair shops speculate, instead, that the malfunction could be linked to the same structural design flaw that caused the serious "Bendgate" controversy - iPhone 6s deforming with use - and, Cupertino's explanation that traces it to repeated physical damage, would only confirm this hypothesis.