From October 1, 2020 remodulations will be triggered for some TIM offers with increases between 1.90 and 2 euros. Here are all the offers involved
Some TIM fixed-line customers have found a letter accompanying their latest bill in which remodulations are announced for existing offers: from October 1, 2020, some home phone rates will undergo increases that may exceed two euros. In the new round of remodulations, to increase is not only the cost of the monthly offer, but also some ancillary services that users use occasionally and also some rented devices, such as the home phone or modem.
TIM explains everything very carefully inside the bill that is arriving in these days to many customers. To give news is Mondomobileweb that provides a list of all the remodulations that will start from October 1, 2020. The increase in offers varies between 1.90 euros and 2 euros per month depending on the active subscription, while some services increase even more than two euros per month. TIM explains this price increase with a note "economic needs due also to the change in commercial policies". Users will be able to withdraw from the existing contract without paying any penalty until September 30, 2020 by sending the cancellation to TIM through the official channels.
TIM, remodulations are triggered from October 1: what increases for users
Let's start from the most sensitive aspect for users: the increase in the monthly offer. Due to the remodulation, Tutto Voce, Tutto Voce with Loyalty Discount, Tutto Voce with Special Discount and Voce senza limiti will be increased: for these tariffs you will pay 1.90 euro more per month. Users who, on the other hand, have active Tutto Voce Superspecial and Linea ISDN offers, the increase will be 2 euros per month.
Now let's move on to the remodulations that affect accessory services, device rental and offers for calls abroad. The "Who is" service, which allows you to find out on the phone display the number of the person you are calling, goes from 3 to 4 euros per month. Remodulations also for the services "Call waiting", "Three-way conversation" and "Call transfer", with increases that vary depending on how many services we have active.
Those who use a Telecom device for rent will find an increase in their bill from October 1. Plug rental will increase by 49 cents, phone rental by 1.16 euros per month, and modem rental by 1.62 euros per month.
From October 1, TIM will also increase its offerings for calls abroad. Voce Internazionale subirà un aumento di 2,61 euro al mese, Nuova Welcom Home di 2,51 euro al mese e Welcome Home di 1,57 euro.
Infine, chi si fa spedire la bolletta cartacea a casa pagherà 50 centesimi in più al mese, sempre dal 1 ottobre.
Come abbiamo detto, TIM ha spiegato che le rimodulazioni sono causate da mutamenti della politica commerciale e per incentivare il pagamento digitale, eliminando la carta e la spedizione via posta delle bollette.
Come disdire offerta TIM
Nel caso in cui un cliente voglia disdire la propria offerta che ha subito una delle rimodulazioni appena descritte, lo può fare entro e non oltre il 30 settembre 2020. Questi i metodi per poter esercitare il diritto di recesso senza pagamento di penali:
- Telefonare al servizio clienti 187.
- Inviare una lettera alla Casella Postale 111 – 0054 Fiumicino (Roma).
- Inviare una PEC all’indirizzo [email protected]
- Inviare la richiesta tramite Area Clienti MyTim.
- Fare la disdetta tramite un negozio TIM.