Windows 10, blocked update on some PCs: what are they

The new Windows 10 update has presented compatibility issues and Microsoft has decided to block it for these PCs

After reports of compatibility issues of some devices with the latest Windows 10 update, Microsoft has blocked it for some PCs. The problem concerns LTE modems, which fail to reconnect to the internet after the computer restarts from suspend.

In particular, the problem concerns some LTE modems ne occurred after the installation of the Windows 10 version 2004 update. This is a similar malfunction to the one previously encountered with the 1903 and 1909 versions of Windows 10 released in early 2020. Also in that case, after the installation of the update, computers could no longer connect to the internet. For this reason, Microsoft has decided to set a freeze on the update until the problem is resolved and the official fix should arrive by September.

Windows 10, Microsoft blocks the update

To announce the compatibility problem for the 2004 version of the Windows 10 update was Microsoft itself. In the note, it explains that after waking up the PC from the suspend or hibernate state, some WWAN LTE modems may fail to connect to the internet.

Microsoft has therefore decided to apply a compatibility lock on Windows 10 PCs with the affected WWAN LTE modem drivers. If users who have this type of modem experience the problem, the solution offered by the company is to try setting Airplane Mode and then disabling it. With this step, connectivity should be restored.

Before downloading the update, Microsoft's advice is to check your modem and its compatibility with the 2004 version. In case your device falls among those at risk of malfunctioning, you should disable Windows 10 automatic updates and wait until the block is removed.