Sky Ticket: Account locked - what to do?

Your Sky Ticket account will be locked as soon as you have entered your password incorrectly three times. This is especially annoying if you just want to watch a certain series. Even directly after signing up for Sky Ticket, your account may only be unlocked after a few days.

What you could do if your Sky Ticket account is locked

If you want to watch a series or a certain movie via Sky Ticket, you first need to create an account. After that, you will receive an email to verify your email address. If there is an error, the account will remain locked and you will not be able to log in. Also, if you have entered your password incorrectly three times in a row, your account may be blocked.

1. If you have entered your password incorrectly, you must contact Sky Ticket's customer service. For this, you can use the online form.
2. Enter the requested information here and click "Submit request". You will then receive a new PIN, which you must change immediately after logging in.
3. If the block appears after creating your account, wait some time and then try to log in again.
4. Also delete the cache and cookies of your browser. If you use the app, uninstall it and then reinstall it.
5. If you still can not log in after some time, contact customer service via the online form.