Pay off prepaid credit - these options are available

If you want to use your smartphone to surf the Internet or make phone calls, you need a SIM card. For this, you can sign a contract or use a prepaid card. On the latter, you need to regularly load credit. If you change the card, there is often the option of having your credit paid out or transferred.

These providers pay off your prepaid balance

If you do not use your prepaid card for a longer period of time or if you do not top it up, then many mobile phone providers set a deadline after which you can no longer use the card. In this case, however, your provider is obliged to pay out your remaining credit. This must be done free of charge and no later than the end of the contract. Note that this claim expires three years after the deposit of the credit. But it is also possible to request the payout yourself, but this often incurs costs.

1. At Telekom, you only need to fill out a form on the website to request the payout of your credit. After the payout, the prepaid card is blocked and can no longer be used. Similarly, the payout also takes place at o2 and Blau.
2. If, on the other hand, you would like to have your credit back at ALDI Talk, you must contact customer service directly. For more information, visit the website.
3. With Congstar, a payout is possible after the cancellation of your prepaid tariff. Contact the customer service for this purpose. This can be done via the hotline, the contact form or even via live chat.