iPhone 6: Front camera shifted - what you can do

The iPhone 6 has a front camera in addition to the main camera. Due to a design flaw, it happens with some iPhone 6 models that this front camera is displaced. Whether your device is also affected and how to fix the problem, you will learn in our article.

Front camera shifted: This is what the iPhone 6 flaw is all about

Many iPhone 6 users complain that their iPhone's front-facing camera has shifted. This is a design flaw that occurs on some iPhone 6 models. You can find out whether your iPhone's camera is also affected by using the front camera. If you see a small, crescent-shaped ring on the right edge when using it, the camera of your iPhone 6 has shifted to the left and a repair is necessary.

How to get a repair for your iPhone 6

Once you have determined that your iPhone 6 is affected by the construction error on the front camera, you are entitled to a repair.

1. If there is an Apple Store near you, go there directly with your iPhone 6 so that the camera can be repaired or you can get a new device.
2. Haben Sie nicht die Möglichkeit, einen Apple Store aufzusuchen, wenden Sie sich online bitte an den Apple Support.
3. Rufen Sie hierfür die Website „support.apple.de“ auf und klicken Sie unter „iPhone“ > „Reparaturoptionen“ ganz unten auf „Reparatur beginnen“.
4. Machen Sie die notwendigen Angaben und schildern Sie dem Support das Problemmit der Kamera.