Huawei P30: Screen black - these tips help

If the screen of your Huawei P30 remains black, this can have several reasons. In addition to a hardware defect, a dead battery or a problem with the device's software can also lead to the screen staying black. These tips will help you fix the error yourself.

Black screen: How a soft reset of the Huawei P30 helps

If the screen of your Huawei P30 remains black, this is not necessarily due to a defect. First, check whether the device is really turned on and connect it to the power supply to rule out that a flat battery is responsible for the screen staying black. If a problem with the software is the cause, try to fix it with a soft reset.

1. To perform a simple soft reset, press and hold the "power button" of the Huawei P30 for about 15 seconds until the device reboots.
2. If this simple soft reset does not help, there is still the option to perform an advanced soft reset.
3. Press the "Power Button" and the "Volume Down Button" of the device simultaneously and hold them down for at least 15 seconds.

Huawei P30: How to do a hard reset when the screen is black

If the problem persists, the last option is to do a hard reset. To do so, first turn off the Huawei P30 and then press the "Power Button" and the "Volume Up Button" until the Huawei logo appears on the screen. Then navigate to "Wipe data/ factory reset" with the volume buttons and confirm your selection by pressing the "Power button" again. Finally, to restart the device, select "reboot system now".