iPhone 11 Pro Max hangs - what you can do

If your iPhone 11 Pro Max hangs during an update or in normal operation, there are several ways you can get the smartphone working again. Usually, a reboot is enough to solve the problem. However, if the iPhone continues to hang, only a complete rest will help.

Forcing a restart - here's how

If your iPhone 11 Pro Max hangs, you can force a restart using a key combination. Follow these steps for this:

1. Press the volume up button once briefly and then the volume down button.
2. Then press and hold the power button until the Apple logo appears on the screen.

You do not need to worry about data loss during a restart. Unlike a complete rest, a simple restart does not delete any data.

Reset settings

If the iPhone 11 Pro Max continues to hang up even after a restart, it is advisable to reset the smartphone. This works either via the settings of the device or via iTunes. Besides a complete rest, you also have the option to reset the entire settings or individual settings groups. If you want to completely reset the iPhone, it is advisable to create a backup beforehand to avoid losing any data. You can either store the backup in the iCloud using your Apple ID or locally on your computer via iTunes. After the reset, you can restore your iPhone via the backup.