Huawei P30 Pro hangs: What you can do now

When the Huawei P30 Pro hangs, many users are initially worried. If the device can no longer be operated, you can not create a backup or reset the device in the menu. But fortunately, there is a saving key combination.

Reset: If the Huawei P30 Pro hangs

If your Huawei P30 Pro hangs, then usually only the factory reset is a solution. However, so that you do not lose all your data, you should try to make a backup beforehand - but this is not possible for every problem. Connect your Huawei to the PC and first copy the folders with photos and co. to your computer. You might even be able to create a full backup using Huawei HiSuite. However, both are only possible if your PC recognizes the hanging Huawei P30 Pro.To reset and wake up the smartphone, you should now first try a simple restart. If this does not help, reset the Huawei P30 Pro like this:

1. Press the power button and the louder button on the device at the same time and hold the two buttons.
2. If you see the logo of Huawei, you can release the power button. Halten Sie aber die Lauter-Taste weiterhin gedrückt.
3. Nach circa zehn Sekunden sehen Sie ein Menü.
4. Hier gehen Sie nun auf „Factory settings“ und bestätigen mit „Yes“, um das Huawei zurückzusetzen.