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s.Dating: Delete account - how to do it

If you have an account with s.Dating, you may not be able to delete it easily. The procedure depends on the selected account model. With a free account, the cancellation is possible via the online portal. With a paid subscription, on the other hand, further steps are necessary.

How to delete your account from s.Dating

How to delete your account with s.Dating depends on your selected subscription. If you have chosen a free account, you need to go to your profile on the website and click on "Settings". Then, under "Information about my profile", select the link "Here". After that, you can select the "Log out" option in the new window. If, on the other hand, you have a paid account, you must proceed differently.
  1. The cancellation must be urgently made in writing. Also make sure that you send it by registered mail.
  2. Include all important information in your letter. This includes your account data, your address and your customer number.
  3. You then send the letter to the address: Ideo Labs GmbH, Leipziger Platz 15, 10117 Berlin.
  4. The cancellation period depends on the selected length of the subscription. For three months, this is only one week. Ansonsten gilt eine Kündigungsfrist von mindestens drei Monaten.
  5. Beachten Sie, dass sich das Abo bei Überschreitung der Kündigungsfrist automatisch um die gewählte Zeit verlängert.

By Nola Dedecker

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