Free 1&1 Hotline - this phone number is available

At 1&1 you can sign up for many different contracts. If you have questions about one of your mobile contracts or a tariff, then you can contact the support. You can reach this via various channels. These include the free hotline, which you can reach 24 hours a day, seven days a week.

This is the free 1&1 hotline

If you have a contract with 1&1, you can contact customer support if you have any questions. There are various options for you to choose from for this. Depending on how urgent your question is, it may be a good idea to use the free hotline.

1. With 0721 / 9605727, you can reach the advice line responsible for buying or ordering new contracts and tariffs. If you are interested in a product, then you can get advice about it.
2. If, on the other hand, you have questions about an existing contract, you have to call the free hotline 0721 / 96 00.
3. Independent on which number you choose, you can reach the customer service representatives at both hotlines 24 hours a day, every day of the week.
4. Alternatively, 1&1 also offers you to ask questions directly online. Hierfür gibt es eine entsprechende Funktion im Control-Center. Hierbei ist es nötig, sich mit Ihrem Account anzumelden.
5. Außerdem steht Ihnen ein Kontaktformular zur Verfügung, über das Sie Fragen zu neuen Produkten stellen können.