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Watchever: Silverlight problems - what helps

If you encounter problems with Silverlight when trying to play a video from the streaming service Watchever, this can have several causes. Often, deleting cookies and the browser cache is already sufficient to solve the problem. You can find out what other possibilities there are here.

These tips will help if you experience Silverlight problems with Watchever

If you encounter problems with the Silverlight browser plugin while using Watchever, the first thing you should try to do is to fix them by deleting the browser cache and all cookies. Use Firefox or Internet Explorer, press the key combination of "Ctrl" + "Shift" + Del" and select Cookies and Cache to delete in the window that opens.
  1. An antivirus program installed on the computer can also cause Silverlight not to work and block the playback of videos. Therefore, deactivate the antivirus program as a test and try whether it is now possible to play the video.
  2. Also check whether the time and date are set correctly on your PC. To do this, right-click on the time in the taskbar and manually adjust the values under "Date and time settings" > "Change date and time".

Watchever: How to solve Silverlight problems with a browser reset

If the problem still occurs despite performing the previously described steps, you still have the option to fix it by completely resetting your browser via its settings. How this works depends on the browser you are using. While this is possible in Chrome in the menu under "Settings" > "Show advanced settings" > "Reset browser settings", you have to go to "Internet Options" > "Advanced" in Internet Explorer.

By Tabbitha Coron

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