Unitymedia Hotline: How to reach customer service

Unitymedia GmbH is a cable network operator headquartered in Germany. If you have booked a tariff with this operator, then you can call the customer services hotline if you have any problems or questions.

This is Unitymedia's customer service hotline

Unitymedia offers Internet and telephone via cable for various regions in Germany. At Unitymedia, you also have the option of booking your rates online. However, if there are problems or if you have questions about a tariff, you can reach customer service via the hotline.

• Unitymedia's customer service for questions and problems about products, orders and contract changes can be reached from Monday to Friday between 08:00 and 22:00 and on Saturdays from 08:00 to 20:00 by calling 0221/ 4661 9098. On Sundays and holidays, however, you can not reach anyone.
• Have you, on the other hand, technical questions or fault messages you can dial 0221/ 466 191 00. This hotline of Unitymedia is in turn available from Monday to Sunday from 0 clock to 24 clock and thus 24 hours a day. SO finden Sie immer einen Ansprechpartner, wenn Sie beispielsweise eine Internetstörung haben.
• Wenn Sie aus dem Unitymedia Net anrufen, können Sie den Kundenservice kostenlos über die 0800/ 700 11 77 erreichen.
• Aus dem Unitymedia Mobilfunknetz dagegen rufen Sie die 0176/ 88 663 10 kostenlos an.