Contact Discord Support - how to reach customer service

When you have problems with the Discord software, you may not be able to get a solution on your own. To ensure that you are not alone in your concerns, the company has created various ways for you to get in touch with their customer service. This will give you the option to resolve more extensive issues quickly.

How to contact

Everyone has different preferences when it comes to contacting them. In addition, there are issues that are easier to capture in writing, while others require direct guidance.

• If you have questions that are better expressed in writing, then you have the option to use Discord's online form. It is important that you choose a meaningful subject so that you get the right answers.
• If your question is more extensive, you can also send an email to [email protected]. Again, it is crucial that you use a meaningful subject line.
• If you only have a short question, Discord offers that you use Twitter to contact them.
• If your question concerns a problem that is within the software, for example a potential software bug or a BUG, then you can log on to the official "Testers server" (discord.gg/discord-testers).

Can you also contact by phone?

Many service providers also offer that contact is made via phone. Discord is one of the providers that do not offer this service. Jedoch gibt es unterschiedliche Varianten, wie Sie Kontakt zum Kundenservice aufnehmen und Ihr Problem schildern können.