Windows Store isn't working: here's how to fix it

The Windows Store, which lets you download apps, movies, and music, is relatively prone to errors. Most often, problems lie with an incorrect time. However, you may have to go the command prompt route.

What to do if the Windows Store doesn't work?

If you can't connect to the Windows Store, but your Internet is otherwise working fine, the problem is often due to an incorrectly set time. Communication with Windows servers is often disrupted if they have a different time than your PC. A few minutes are no problem, but from a certain difference there can be problems.To change the time, go to the Control Panel and select the sub-item "Time and Region". There you can set the correct time manually or get it automatically from the Windows servers. Alternatively, you can delete the app's cache. To do this, press "Windows" + "R" and then enter "wsreset.exe". Confirm this with "Enter". If the Windows Store still does not work afterwards, you can try to repair it via the command prompt.

Repair Windows Store via the console

1. Open the command prompt by entering "cmd.exe" in the search in the Start menu.
2. Then right-click on the command prompt and select "Start as administrator".
3. Now enter the following command without quotes: "PowerShell -ExecutionPolicy Unrestricted -Command"& { = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register }" and confirm the command with "Enter".
4. Now the Windows Store should work properly again.