Xbox One games won't start: These solutions exist

If a game no longer wants to start on your Xbox One, this can have various causes. In most cases, however, the error can be fixed with a few simple steps. In the first step, perform a restart and then check your connection to the Internet.

Xbox One games won't start: first steps

First of all: the classic troubleshooting - the reboot. To turn your console off and on again, follow these steps:

1. First restart the game.
2. If this doesn't help, press and hold the Xbox button on the front of the console for about 10 seconds until the Xbox turns off.
3. Press the Xbox button again to restart the console.
4. If this also does not help, you should delete the game as a last step and reinstall.

In general, the error should now be resolved. If the game still does not work, a faulty network connection could be the reason for the failure. To fix this error, proceed with the troubleshooting as follows.

Xbox One games no longer start: test network connection

In some cases, the reason for startup problems with Xbox One games can be a disrupted Internet connection. Therefore, check the network connection as follows:

1. Open the guide with the Xbox button.
2. Select "System" > "Settings" > "Network" > "Network Settings".
3. Under Network Settings, select the option "Test Network Connection".

If you are shown errors in the connection, fix them. Incorrect login data for Xbox Live can also be the reason for the problem.