Uplay has detected an error: Here's what's behind it

The error message "Uplay has detected an error" may indicate problems on your computer or on Ubisoft's servers. To save yourself time, first check if the cause is with the Ubisoft servers by using a fault tracker. After that, continue troubleshooting on your computer.

What to do if Uplay gives an error message?

Uplay software allows you to organize games from Ubisoft and play multiplayer sessions. If the software displays the error message "Uplay has detected an error", the platform cannot be used until the error is fixed. Before looking for the cause on your computer, check if there are server problems at Ubisoft. When maintenance work is being performed, for example, to upload an update to the servers, Uplay might experience brief outages. Unforeseen errors or server overload can also cause an outage. You can get certainty by accessing a disruption alert and searching for disruptions at Ubisoft there. Wenn keine Störungen in Ihrer Region angezeigt werden, setzen Sie die Fehlersuche auf Ihrem Computer fort.

Das können Sie noch tun

1. Stellen Sie sicher, dass eine ausreichende Internetverbindung besteht.
2. Starten Sie das Programm neu.
3. Schalten Sie Ihre Firewall und Ihren Virenscanner aus.
4. Starten Sie Ihren Computer neu.
5. Führen Sie eine Neuinstallation von Uplay durch.