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exchange iPhone: These are your options

If you want to exchange your defective iPhone, it depends on the warranty whether the device can be replaced free of charge or whether you have to pay extra. You can also use your used iPhone as a down payment for a newer model at the Apple Store.

Device is broken: How to exchange

If your iPhone breaks within a certain period after purchase, it can be replaced, exchanged or repaired. Visit the store where you bought the iPhone or contact the online retailer if you find any defects and explain how they occurred, if necessary. In this way, it can be determined in your individual case whether the warranty or guarantee applies.The warranty applies if the iPhone shows damage within six months. The dealer must then prove that the device was completely intact when you bought it. If he can't, for example because of a production defect, the iPhone will be replaced. In many other cases, however, you have to expect a deductible.Another option is to make a down payment on a new iPhone.
  1. To do this, simply bring your old iPhone to the Apple Store and have it evaluated by a service employee. Dieser gibt Ihnen dann eine Gutschrift für ein neues iPhone.
  2. So kann beispielweise ein iPhone X statt etwa 800 Euro nur noch 200 Euro kosten.
  3. Bei der Höhe der Gutschrift spielen das Modell und der physische Zustand eine starke Rolle. Hat das Telefon viele Kratzer, bekommen Sie weniger Geld, als wenn es gut gepflegt ist.
  4. Vor dem Umtausch sollten Sie sich jedoch immer auch Preise von anderen Anbietern geben lassen, da Sie so eventuell mehr Geld bekommen als vom Apple Store.

By Wallace

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