iPhone 12 hangs - what you can do about it

If your iPhone 12 hangs while you are using it or during a software update, then a simple restart is usually enough to fix the problem. If that's not the case, there are other steps you can take.

What you can do if your iPhone 12 hangs

Depending on the type of problem, it may be enough to perform a so-called hard reset or reset the settings. The data on your iPhone 12 will be preserved. To perform a hard reset, so a forced restart, you must proceed as follows:

1. Press the volume up button briefly.
2. Then press the volume down button briefly.
3. Then hold down the power button.
4. If the Apple logo now appears? Then you have done it.

Reset the iPhone 12 - so it goes

If the hard reset brings no improvement and the iPhone 12 hangs still, you should reset the device. You can do this either via the settings of the smartphone or via iTunes. The data will be lost with this method. Therefore, create a backup to secure your data. Then reset your device to factory settings via the device settings or restore it from the backup in your iCloud or iTunes on the PC.