Enabling WhatsApp doesn't work - how to solve the problem

Before using WhatsApp for the first time, it is necessary to activate the app using a code. If problems occur here, so that the activation does not go, this can have various reasons. What you can do to activate WhatsApp after all, read here.

What to do if you have not received a code to activate WhatsApp

In order to use all the features of WhatsApp, it is necessary to activate the app after installation. For this, you need to enter your phone number to receive a code via SMS, which you then need to type in the app. If you have not received a code after entering the phone number, this can have several causes.

1. First, please check whether you have entered your mobile number correctly and request the code again if necessary.
2. Also remember to enter the "+49" as the country code for Germany before your number and omit the leading zero of your mobile number.
3. If you still can not receive the activation SMS, there is alternatively the possibility to receive the code by phone call.

More tips if WhatsApp can not be activated

Have you received an SMS code to activate WhatsApp, but still can not activate the messenger service, check whether your phone is connected to the Internet. Often it also helps to restart your smartphone or to uninstall WhatsApp completely and then download it again. If the activation still fails, it may be that there is a fault with WhatsApp. In this case, try to activate at a later time.