Google Pay does not work - how to solve the problem

With Google Pay, you can pay in various stores with your smartphone via the corresponding app. In addition, it is necessary that your bank supports this payment method. If Google Pay does not work for you, this can have various causes. However, there are methods to fix the problem.

This is what you can do if Google Pay doesn't work

Using Google Pay as a payment method in stores can be annoying when it stops working. It is usually not easy to identify the underlying causes. Nevertheless, there are several steps you can take to fix the error.

1. The first thing you need to do is check whether there is an NFC connection. In most cases, you need to enable NFC on your smartphone first, because this is the only way you can pay with your smartphone.
2. Also check if you have downloaded the latest version of the Google Pay app. If necessary, install the latest update.
3. In some cases, it may help to uninstall the app and then reinstall it. Via "Settings" > "Apps" > "Storage" > "Clear data" you can remove all settings in the app.
4. It is also important to test whether your internet connection is stable. Without an Internet connection, Google Pay will not work.
5. If you have a smartphone from Samsung, go to "Settings" > "Connections" > "NFC and payment" > "Tap and pay". Go here to Google Pay to enable this option.