What to do if no AirPrint printer is found

If you want to print conveniently and wirelessly, you can send print jobs to your printer via AirPrint from your iPhone, iPad or iPod Touch. If the problem is that your AirPrint printer is not found, follow these steps.

AirPrint printer can't be found - solutions

When printing, there are various problem spots that can cause AirPrinters not to accept print jobs. Try the following:

• Check if your internet connection is working. Printer and iOS devices must also be on the same WLAN.
• If you don't have internet, restart your router.
• Also restart both the printer and your iPhone. This can also fix the problem.
• In addition, you should check whether your iPhone, iPad or iPod is up to date. If necessary, perform the updates. Your printer software may also be outdated, so you need to update the drivers.

Update AirPrint printer drivers on Mac

To check if your drivers are up to date, you can do the following on your Mac:

1. Open the App Store and click "Updates".
2. Search the pending updates for an update for your printer.
3. Select the appropriate entry and click "Update".

If no update can be found this way, you can find and download the latest driver on the official site of your printer manufacturer. If you use a PC with Windows, you can find the driver update of your printer in the Control Panel under "Devices and Printers". Here you right-click your printer and update it under the "Printer Properties".