Emirates: cancel flight online - here's how to do it

Should you be unable to take your vacation, you have the option of requesting a refund for your airline tickets. Even though the airlines are not obliged to refund the ticket price, you can ask Emirates to reimburse you for extra costs such as airport, baggage as well as the taxes.

How to cancel your tickets with Emirates on the website

With Emirates Airlines, it is possible to cancel certain tickets online. To do this, log in to the relevant website with your booking number and name and click on "Cancel". If you are not shown this option, you will not be able to cancel the ticket. Then proceed as follows:

1. Send a letter to the airline explaining that you will not take the flight and claim back all costs that do not concern the ticket. You still have this option three calendar years after the flight. Don't forget to include the ticket number and your name. You must also specify the bank account to which you want to be refunded.
2. You should set a deadline of four weeks for the refund and send the letter by registered mail.
3. If Emirates does not respond or the airline sends you a letter back that this is not possible, you should involve a lawyer.
4. Normalerweise überweist die Airline den Betrag danach auf Ihr Konto, da sie einen Rechtsstreit nicht gewinnen kann.
5. Fordert Emirates Gebühren für die Stornierung, zahlen Sie diese nicht, da eine Rückerstattung ohne Gebühren erfolgen muss.