Cancel an Lufthansa flight online - how to do it

With Lufthansa, it is generally possible to cancel a booked flight. For the cancellation, however, certain conditions must be met. What these are and how to cancel your flight online in just a few steps, we explain in this article.

Cancel a Lufthansa flight online: These are the requirements

If you cannot take a booked Lufthansa flight, you have the option to cancel it. However, the prerequisite for the cancellation is that it is made at least 24 hours before departure and the booked ticket is not an award ticket from the Lufthansa Miles & More program. Furthermore, you can only cancel complete bookings and not individual parts of the booking. Before cancelling, please also note that Lufthansa charges a cancellation fee, which, depending on the fare booked, can be up to 30 euros.

This is how you cancel your Lufthansa flight

Once you have decided to cancel your flight booked with Lufthansa, you can do so either by phone via the Lufthansa hotline or online on the airline's website.

1. To cancel online, please call up the website "lufthansa.de“ auf und navigieren Sie zu „Meine Buchungen“.
2. Melden Sie sich anschließend mit Ihrem Nachnamen und der Buchungsnummer an, um zur Buchungsübersicht zu gelangen.
3. Suchen Sie in der Buchungsübersicht nach dem Flug, den Sie stornieren möchten und klicken Sie auf die Schaltfläche „Stornieren“.
4. Sie erhalten daraufhin eine E-Mail zur Bestätigung Ihrer Stornierung sowie die Rückerstattung der Ticketkosten abzüglich der Stornogebühren.