Sky Q hard drive exchange - all info in the overview

To be able to store recordings, offline content and other media, the Sky Q receiver is equipped with an integrated hard drive. If you would like to replace the installed disk, for example, with a larger one or because of a defect, there are a few things to keep in mind.

Sky Q: Here's what you need to watch out for when replacing the hard drive

The hard drive of the Sky Q receiver can be removed quickly and easily, but not easily replaced with a third-party hard drive.

• The reason for this is, among other things, the license agreements that Sky has made with the rights holders.
• In addition, according to Sky, an unauthorized exchange also voids the warranty claim for the Sky Q receiver.
• There is, however, an exception: If the defect of the integrated hard drive is determined with the help of customer service, you can send it in and receive a replacement plate in return. The new plate, which you receive from support, you may then of course install.
• Also note that it is not possible to transfer content from the old hard drive to another hard drive or the new replacement plate.

Remove the hard drive of the Sky Q receiver - so it works

The hard drive of your Sky Q receiver sits, depending on the receiver model, either in a slot on the back or the right side of the device. Das Entfernen der Platte funktioniert dabei bequem ohne Werkzeuge. Damit es nicht zu Problemen kommt, schalten Sie den Receiver vor dem Entfernen der Platte aus.