Skype doesn't recognize camera - what to do?

If your webcam doesn't work on Skype, it can have different reasons. It is possible that Skype just does not recognize the webcam. Of course, a defect in the USB port can also be responsible. However, there are simple solutions for most of the causes. To find the error, proceed step by step.

How to find out where the problem lies

Webcams can have problems in a surprising number of places. However, it is often due to the software not recognizing your webcam even though it is connected.

1. First, check that your webcam is properly connected to the computer. That is, change the USB port and make sure it is connected properly.
2. Check if another program is using the cam. Close Skype while paying attention to the light next to the webcam. If it is still lit or blinking, another application is already using the camera.
3. Update your operating system and drivers on your computer. In Skype, also go to "Help" > "Check updates" and install the update if necessary.
4. In addition, check whether Windows allows Skype to access the camera. To do this, open the "Privacy settings" via the search function. Scroll down on the left and click on "Camera". Auf der rechten Seite können Sie nun die entsprechende Funktion aktivieren.

Alles in bester Ordnung, wo kann der Fehler noch liegen?

1. Wenn es nicht an der Hardware liegt, ist Skype selbst womöglich das Problem.
2. Wechseln Sie in die Einstellungen von Skype zu „Kamera“ und schauen Sie, ob die richtige beziehungsweise überhaupt eine Kamera ausgewählt ist.
3. Aktualisieren Sie außerdem die Software oder installieren Sie sie gegebenenfalls neu.