Apple Pay doesn't work - what could be the reason?

With Apple Pay, you can make contactless payments with your cell phone, Apple Watch or tablet in various stores as well as online. All you need is a credit card to do so. If this should not work once, then this can have different causes, which can be checked quite simply.

Why Apple Pay does not work

The causes why Apple Pay does not work are manifold. The possible causes can lie both with your device, but also with Apple as well as with the respective store.

• So the reason can be a failed system update of your smartphone or Apple Pay is no longer up to date. Therefore, check whether either Apple Pay or your system needs an update and then perform it. After that, it is also recommended to restart your device.
• In addition, it may also be an internal problem that only occurs with some Apple devices.
• Switch your device off and then on again after a short time. Most of the time, this already solves most of the errors.
• Should this not be the causes, then set up Apple Pay again.
• In addition, it is recommended to use Face ID when paying. Diese können Sie in den Einstellungen Ihres Gerätes schnell und einfach einrichten.
• Schauen Sie ebenfalls nach, ob Apple Pay in Ihrer Region unterstützt wird. Dafür folgen Sie dem Pfad „Allgemein“ > „Sprache und Region“.
• Prüfen Sie ebenfalls, ob Ihre Kreditkartendaten korrekt eingegeben wurden und kein Zahlendreher vorliegt.
• Weiterhin müssen Sie auf Ihrer Kreditkarte über ausreichendes Guthaben verfügen.
• Sind auch dies nicht die Ursachen, dann können Sie Ihre Kreditkarte löschen und anschließend erneut hinzufügen.