Sky Go login doesn't work - that could be the problem

Sky Go allows you to access Sky on the go, anytime, anywhere. But sometimes the streaming service comes to errors: you want to log in to Sky Go, but the login does not work. We tell you what the cause is and how to fix it.

Logging into Sky Go doesn't work - what you can do

To log into Sky Go, you need your email address or customer number and the Sky PIN. If you can not log in to Sky Go, there are several possible causes:

1. If the Sky Go login does not work, it is either because your login data is not correct or that the servers are currently overloaded.
2. If the servers are overloaded, only helps to wait. Try again at a later time.
3. If you mistyped your login details, you will receive an error message or an error code such as "207".
4. Check that your email address, customer number and PIN are correct.
5. If you have forgotten your PIN, you can request a new one on the Sky website. However, it takes about 30 minutes until the new code is available.
6. In addition, you can contact Sky customer service on 089 99727900.

Sky Go login does not work - how can you tell if it's the server?

1. Wenn gerade ein großes Event wie ein Bundesligaspiel stattfindet, kann es passieren, dass die Sky Server kurzzeitig überlastet sind und Sky Go das Einloggen nicht zulässt.
2. Ob eine Störung aufseiten von Sky Go vorliegt, können Sie auf speziellen Störungswebsites wie Alle Störungen überprüfen.