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iPad doesn't connect to iTunes - what you can do

To transfer content from iPad to your computer, you need to connect it to your PC. After that, you can use iTunes to move the content. Creating a backup or resetting the iPad is also done through iTunes. If it can't connect to iTunes, there can be several problems behind it.

What you can do if your iPad doesn't connect to iTunes

If you want to exchange data between your computer and iPad, you need to connect to iTunes. iTunes is also necessary to reset the device or make a backup of your data. However, if the iPad does not connect to iTunes, this is not possible. This can have different causes.
  1. First, check that the cable you use to connect the iPad to your computer is not defective. Also, use the original cable that came with it.
  2. The iPad must be unlocked and display the Home screen for a connection to be possible.
  3. iTunes must also be up to date, the iOS version on the iPad must also be up to date. If necessary, install the latest version via the settings.
  4. Confirm the displayed message on the computer with "Trust". Otherwise, no connection will be established because you have not confirmed the message.
  5. Restart both devices and try to connect again.
  6. Connect the iPad to another computer to test if this works.

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