Resetting the Surface Pro 6 - how to do it

If problems occur on the Surface Pro 6 or you want to sell it, it is necessary to reset the device. In this case, the reset is possible both via the settings and via the login screen. Get an overview of the procedure.

Surface Pro 6: These reset options are available

If your Surface Pro 6 no longer works properly, you can reset it to solve the problem. Here, you have the choice of resetting the device completely or keeping personal files. If you choose to keep your files, Windows will be reinstalled and all settings, apps and drivers will be removed. If you are performing the reset because you are planning to sell your Surface Pro 6, it is recommended that you remove everything, as the drive will only be completely cleaned up with this variant.

This is how to reset Surface Pro 6

Depending on which reset variant you choose, please first navigate to "Start" > "Settings" > "Update & Security" > "Recovery" on the device. Under "Reset this PC" then tap "Getting started" and select one of the two options "Keep my own files" or "Remove everything".

1. Alternatively, you can also reset your Surface Pro 6 by restarting the device via the login screen.
2. To do this, first press the key combination of "Windows key" + "L" simultaneously on the device's keyboard and close the lock screen.
3. Then hold down the Shift key and go to "On/Off" > "Restart".
4. Then wait until the Surface Pro 6 has restarted and select "Reset this PC" under "Select Option" > "Troubleshooting".