AirPods flashing green - that's what the message means

The AirPods charging case is equipped with a status indicator, which you can use, for example, to read the charging status of the wireless headphones. If the status indicator of the AirPods flashes green and one or both headphones cannot be connected, there may be an error.

Connection problems and green flashing status indicator

The status indicator on the AirPods charging case usually flashes green when the headphones have trouble connecting to your iPhone, iPad or iPod Touch. Often, resetting the headphones is all that is needed to resolve the issue.Follow these steps to reset the AirPods:

1. Place the AirPods back into the charging case.
2. Hold down the setup button on the back of the case until the status indicator flashes alternately yellow and white.
3. You can now remove the AirPods from the case and try to reconnect them to your iOS device.

AirPods defective: How to replace the headphones

If the status indicator continues to flash green even after a reset and the connection problems also persist, this may be due to a hardware defect. Apple offers several ways to repair defective hardware. For example, you can return the AirPods directly to an Apple Store or to an Apple-certified repair shop. Alternatively, you can also send the headphones in. To do so, contact Apple Support. The cost of repair depends on the warranty.