Check24: Cancel rental car - how to proceed

With Check24 you can compare prices for various goods. Whether it is a new electricity and gas provider, an Internet contract or even renting a car. If you have booked a rental car and would like to cancel it again, this is possible via the Check24 website.

How to cancel a rental car through Check24

Having booked a rental car through Check24, you have several options to cancel it again.

1. A rental car can be canceled free of charge up to 24 hours before you pick up the car. For advance payments, you will be refunded the full amount.
2. If you have a customer account with Check24, you can cancel through it. Log into your account and go to your orders. At the booked rental car you will find the option "Cancel free of charge". Click on it, the booking will be canceled.
3. If you have made the order as a guest, you must contact customer service via the phone number +89 24 24 11 44. This will then send you a cancellation link via email. Click on this link and follow the further instructions to carry out the cancellation.
4. During opening hours from 8 a.m. to 10 p.m. on working days, you also have the option of sending an informal e-mail to Check24 with your cancellation request. Indicate here dring the booking number and send the e-mail from the same address with which you have made the booking.