PYUR: Current malfunction - how to find out

If you are a customer of PYUR and have no or poor reception, the reason may be a current malfunction. To check if this is the case, you have several options. Also read what to do if there is no general disturbance.

How to check if there is currently a fault with PYUR

PYUR is a German telecommunications provider where you can sign contracts for the use of Internet, mobile communications and TV. If problems occur with one or more of these products, this may be due to a fault with the provider.

1. To find out if there is a fault with PYUR, call up the provider's website at "pyur.com".
2. Alternatively, it is worth taking a look at the page "AlleStörungen.de", where many customers make a report if they have a problem with your Internet or TV connection.
3. If there is a general malfunction, it is recommended to wait for a while until PYUR has fixed the problem.
4. If this takes you too long, contact the customer service of the telecommunications provider. This can be reached by phone at 03025777777 or via the contact form on the website.

PYUR: How to fix a malfunction yourself If no malfunction is currently known at PYUR, the non-existent or poor reception may also be due to a software or hardware problem. To fix this yourself, please check the wiring of your devices and replace them if necessary. A reboot of the router often helps to solve the problem as well. If you have recently made changes to the settings of your smartphone, TV or router, it may help to undo them.