Kabel Deutschland Internet langsam: So wird's schneller

If your Kabel Deutschland Internet is slow, it can be very annoying in the long run. In a first step, you should therefore find out why the Internet is so slow, so that you can take the appropriate measures in the second step. If necessary, you may even cancel your contract.

Why is the Kabel Deutschland Internet so slow?

1. If your Kabel Deutschland Internet is slower than usual, you should first find out whether there is possibly a fault with the provider. You can do this both online and by phone. If there is a fault in your area, you must wait until it is resolved.
2. If there is no fault, the problem may be with your equipment. It is best to perform a speed test several times and at different times of day to find out what performance your Internet actually achieves.
3. Only use cables and routers that are suitable for the bandwidth you want to achieve. For example, your router should have a Gigabit Ethernet interface for maximum speed. Also, always keep your browser up to date.
4. If the problem persists, contact the customer service of Kabel Deutschland. You can reach them either via the contact form on the website or by phone at 0800 27 87 000.

Can I cancel my contract?If you have booked a Kabel Deutschland Internet package, whose performance Kabel Deutschland can not meet, you have the right to terminate your contract extraordinarily.To do this, you must confront your provider with your problem and give him enough time to solve the problem. If the service cannot be provided in the long term, you are usually also allowed to terminate early before the end of the contract.