iPhone X: Error 13 - how to solve the problem

The Error 13 occurs on iPhone X when you try to restore the device using iTunes. Depending on the cause of the problem, you have several ways to solve it. Get an overview of how to proceed properly.

iPhone X: This helps when Error 13 occurs

If you receive the message that an error has occurred when trying to restore your iPhone X using iTunes, the number displayed already gives clues as to the cause. If the message contains error code 13, go through the following steps to fix the problem.

1. Update iTunes on your computer and make sure you are using the latest version.
2. Also check if there are updates for your Mac or Windows PC and run them if necessary.
3. Turn off both the iPhone X and your computer and then restart the devices.
4. Often installed security programs are also responsible for the occurrence of the error. If this is the case with you, you need to temporarily disable them to fix the problem.

Error 13: These other tips will help on the iPhone X

If the error message appears even after performing the steps described above, it is recommended to check the USB connection between the devices. Use a different USB cable or a different USB port on your computer as a test to rule out a defect. If this does not help either, try to restore the iPhone X on a different computer.