Fault with Tele2? This is the best way to proceed now

If you suspect that there is a disruption at Tele2, there are several ways you can find out if there really is a disruption in your region or in the mobile network. If there is no known interference, you can try to solve the problem yourself. In some cases, however, you will have to wait.

Fault at Tele2: So you are safe

If you want to find out whether there is a fault at Tele2, you can find out via the following website:

1. allestörungen.de
2. If there is no known fault here, switch your router completely off and then on again after a few minutes. Also note our other tips for when the Internet does not work.
3. If the problem persists, you should contact customer service. You can reach him via the Tele2 website or by phone at the following number: 0211 4082 4082

Fault in the mobile network?

If there is a fault in the mobile network, so that you can no longer access the Internet via your mobile data on your smartphone, follow these tips:

1. Switch the mobile data off briefly and on again.
2. Hilft das nicht, aktivieren Sie kurzzeitig den Flugmodus
3. Als dritte Möglichkeit schalten Sie das Smartphone komplett aus und wieder an.
4. Besteht die Störung weiterhin, sollten Sie auch in diesem Fall den Tele2-Kundenservice entweder telefonisch oder per E-Mail kontaktieren.