Web.de down: How to find out where the fault lies

You want to log into your e-mail account or use Web.de's search engine and notice that the site is down? If so, you can find out exactly where Web.de's problem lies by doing some simple research on the Internet.

If you notice that you cannot use the services of Web.de properly, then it can be due to your PC or smartphone, but also to the provider itself.

The malfunction and react to it

1. One possibility is that it is due to your PC or smartphone and the display is faulty. To check if that is the problem, you should use a different browser or call the page again and not just refresh.
2. If the problem is not on your device, then it may be that there is a fundamental fault with the provider. To find out if this is the cause, you can do a simple research. You can, for example, call the page "allestörungen.de" and search there for Web.de.
3. There you will get an overview of where the disturbance is to be located and also, since when it exists. Because although Web.de is the provider of the Internet portal, the search engine and the e-mail service, not all run on the same server. Due to this, only individual segments may be disturbed.
4. If you can not call any websites, you may have an Internet outage. Sometimes a router restart can help.

What to do if Web.de is down?

If you notice that Web.de is down, then you can fall back on another search engine and use another Internet portal. Regarding the email service, you can only wait until the malfunction is fixed. This is usually the case within a few hours.