IMS service paused - here's what to do now

The IMS service on your Android smartphone is used to make phone calls over LTE. If you see the message "IMS service paused" when you start your device, this is no longer possible. The causes can be different, but usually the problem can be solved step by step.

This is what you can do when you get the message "IMS service paused"

The message that the IMS service has been paused is usually displayed when you start your device. However, even while using your Android smartphone, the corresponding pop-up may appear. To fix the problem, several steps will help. After each step, check if the error has been fixed.

1. Try clearing your smartphone's cache first. To do this, go to the "Settings" of your device and open the "Application Manager". Here, look for the "IMS Service" entry. Select it and then tap on "Clear cache" and on "Clear data". You can then restart your device.
2. If you do not want to make calls via VoiceOverLTE, you can also deactivate the service completely. To do this, go to your device's settings again and open the "Connections" item. Then select "Mobile networks". Deactivate the "VoLTE calls" option. Alternativ können Sie den Dienst auch über den Anwendungs-Manager deaktivieren.
3. Sollten keine Maßnahmen helfen, dann kann es nötig sein, Ihr Gerät vollständig auf Werkseinstellung zurückzusetzen.