Abbreviation PBX: How telephone systems work

The abbreviation PBX comes from the field of telephony and refers to a telephone system that is mostly used in larger companies. About which functions a PBX has and which advantages result from their use, we give you here an overview.

PBX: This is what the abbreviation means

The term PBX is the abbreviation for "Private Branch Exchange", which in German means something like "Telefonanalage".

1. A PBX or telephone system is used primarily in larger companies, because it allows several telephones to be connected to the telephone network.
2. In addition, with such a telephone system it is possible to make internal calls within the company and set up call forwarding to other devices.
3. With many PBX, you can now also integrate cell phones into the system and use an instant messaging function.
4. To use such a telephone system, it is installed either online via a cloud or on an internal server.

These advantages have a PBX telephone system

The establishment of a PBX telephone system is associated with many advantages for a company. Not only can you see directly whether an employee is available or is currently on a call, but you can also reach them on the road by integrating mobile devices into the telephone system. A PBX also makes it easier to conduct telephone conferences. In addition, when using a PBX, you can set up authorities for the individual areas of a company and thus determine what kind of telephone calls are possible.