Phone disabled: How to re-enable

There are several reasons why an iPhone is disabled. To reactivate it, you will need to reset either your Apple account or your iPhone, depending on the cause of the lockout. On the other hand, if your SIM card is disabled, you should contact your mobile carrier.

Re-enabling my iPhone after it has been disabled

The fact that your iPhone has been disabled may be related to the device's lock code. If you have entered it incorrectly six times in a row, the device will be deactivated for safety.

• By resetting the iPhone when the PIN code is forgotten, you reactivate it. Unfortunately, this is only possible under certain circumstances without data loss.
• And that is if you regularly sync your iPhone with iTunes and can reset it via it.
• Load the iTunes or iCloud backup when you reset the device and assign a new code.
• In addition to iTunes, you can also wipe your deactivated phone on the iCloud website if you have enabled the "Find My iPhone" feature.

Another possible reason for a deactivated iPhone is as follows: if Apple detects that someone strange is trying to log in to your Apple ID or if you enter the password incorrectly several times in a row, the account will be deactivated and this will also show up on your iPhone. Reset the Apple ID to regain access to your Apple account.

Imphone SIM card disabled

Once again, things are different if your iPhone SIM card is disabled. If you have forgotten the PIN to unlock it, enter it incorrectly three times. After that, you can enter the PUK or Super PIN, which you can find in your mobile contract documents. If you do not succeed, contact your mobile operator, who can then unlock the SIM card.