Amazon Prime: Confirm age - how it works

In order to use the full offer of the streaming service Amazone Prime, an age confirmation is required in some cases. Some movies have an age restriction to ensure the protection of minors. The release of the protected movies is done with the help of a PIN. Beforehand, the owner must confirm his age with Amazon.

Amazon Prime: age confirmation process

Confirmation of age is required once to set the parental control PIN. These are the necessary steps:

1. First, log in to your Prime account and open the age verification page.
2. Now you need your ID card and ID number. With the help of a graphic, Amazon shows where this can be found on the ID.
3. Furthermore, the specification of a bank account or a credit card is necessary. The respective account serves only to confirm the age and will not be charged.
4. In the last step, you will be asked to specify a four-digit PIN. With this PIN, you can access all age-restricted movies in the future.

Forgetting your parental control PIN: How to proceed

1. On the Amazon home page, go to "My Prime Video" via the "My Account" tab and click here now on "Settings".
2. In the next step, select "Playback Restrictions" and it opens the required page.
3. After you have clicked on the "Reset PIN" field, you can now assign a new PIN.
4. With "Save and Continue" you confirm the change.