Lidl Mobile Hotline - contact customer service

If you have problems with your Lidl Connect tariff, there are several ways to contact customer service. You can often already find the solutions to common problems in the Frequently Asked Questions (FAQ) on Lidl's website.

Contact Lidl Mobile customer service

If you have problems with your Lidl Connect tariff that you can't fix yourself, you need to contact customer service. This works via various channels.

• You can reach the telephone customer service via 0172 222 20 22. The call is free for Lidl Connect customers, provided you have inclusive units. Otherwise, there is a cost of 0.09 euros per minute. If you call from a landline or another mobile network, the corresponding costs of your provider for a call to the Vodafone network.
• The hotline is available from Monday to Sunday from 7 a.m. to 11 p.m. and on public holidays from 10 a.m. to 6 p.m.
• In addition to the hotline, you can also reach customer service by mail via the address [email protected], via the contact form on the Lidl website or by fax via 0361 341 95 999.

Use FAQ: How to find a solution to your problem

In the FAQ section of Lidl Mobil you will already find a variety of solutions and answers for common problems and frequently asked questions. How to get to the FAQs:

1. Call up the Lidl website in your browser.
2. Click on the item "Connect" in the navigation.
3. Select "FAQ, Contact & Help" in the overview.
4. Scroll down on the new page. Dort finden Sie eine Übersicht der häufigsten Fragen sowie den dazugehörigen Antworten.