Mindfactory: Cancel order - this is how it is possible

If you are looking for suitable parts for your desktop computer, Mindfactory offers you numerous products. At the online store, you can place your order from the comfort of your home via the website. If you have changed your mind, you can cancel the order under certain conditions.

This is how you cancel your Mindfactory order

If you want to cancel your order with Mindfactory, then this is possible with the help of the cancellation procedure. In the first 14 days, you can cancel an order without giving any reason. You have various options to choose from for this. If you have already received the product, you must return it accordingly or refuse to accept the package. Also, remember to get a written confirmation of the cancellation.

1. Independently of the way you want to cancel, enter both transaction number and customer number. These are usually specified within the order confirmation that you have received by e-mail.
2. On the phone number 04421 - 91 31 013 you can reach the support from Monday to Friday between 9 a.m. and 6 p.m., in addition, on Saturday from 9 a.m. to 4 p.m.
3. Another option is via the e-mail address [email protected]. Note that this way usually takes longer and then the package may have already been sent off.
4. Alternatively, you can send the cancellation by fax to the number 04421 - 91 31 019.
5. Postal send the letter to Mindfactory AG, Preußenstraße 14 a - c, 26388 Wilhelmshaven.