Surface Pro 6: Battery won't charge - that's the reason

With the new Surface Pro 6, Microsoft has launched the next generation of the Windows tablet. The device has a wide range of features as Windows 10 is installed on it. But it can happen that the battery does not charge anymore. Usually, this is due to a broken charging cable.

Why isn't the Surface Pro 6 battery charging?

There can be different reasons why the battery of your Surface Pro 6 stops charging.

1. Check if the charging cable is properly connected to the tablet and has enough power. If it is not, connect the charging cable in the correct way.
2. Sometimes there is dust or other debris in the Surface Pro's connector slot. Unplug the charging cable and clean the port.
3. Make sure that the charging cable is not defective. You can do this with a voltage tester, for example. If the cable is defective, get a new one and use this cable to charge the tablet.
4. If the battery still does not charge, it may be that it is defective. In this case, it should be replaced. Dazu gehen Sie auf die Service-Seite von Microsoft und melden sich mit Ihren Benutzerdaten an.
5. Nun wählen Sie das registrierte Tablet aus und folgen den Anweisungen, um es einzusenden. Der Vorgang kostet Geld, sollten Sie nicht über Microsoft Complete verfügen.